NOTE: Hi there! Due to our massive growth as a new company, orders placed before November 1st have experienced delays. Future orders will not be affected.
Our printing partner has not been able to keep up demand and has had to upgrade to a bigger facility with more staff. We appreciate your patience during this time.
ALL of the delayed orders are now paid for, printed, and in transit and will arrive to you within the below stated shipping times.
We are overwhelmed by the support of our amazing customers and we thank you for your understanding.
What currency are the prices in?
All prices are in USD.
I just placed an order, when will it ship?
Please allow 4-7 days production time for your order to ship out, average shipping times are 15-25 days.
Tracking numbers will be updated 4-7 days after your order has been SHIPPED.
I don't love my order, can I return it?
We offer a 100 % money back guarantee, only if the product is defective or damaged. You have 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address!
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time after the item has been sent out for one of our custom prints is 15-25 business days.
After Tracking has been provided?
When your order receives tracking it is up to the tracking company to finish the delivery. Please follow the tracking number for any further updates on your order!
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.